Summary of Duties and Responsibilities:

1. Process all the Returns and Refused boxes and log them on a daily basis.


2. Print Return Authorization forms generated by Sales Operation team, using BlueCherry.


3. Process customer returns by physically matching product with Return Authorization.


4. Issue proper credit to the customers in BlueCherry.


5. Inform Sales Operation and Accounting team on all the refusals, discrepancies and or any issues related to returns and refusals.


6. Make decision on good quality product and damages and make sure they are entered in the right category and inventories updated.


7. Prepare first quality product to put back to stock, which includes, ticketing, folding, hanging, steaming and bagging, in timely manner.


8. Print the credit report, attach it to the RA and send it to Accounts Receivable.


9. Invoice damages to liquidators, outlets and boutiques.

Three years related experience. 

Must be able to enter data in computer system.