Firm Service: Internal Services

Type of Position: Full-time

Job Description

Deloitte Services LP ("Deloitte Services") provides a wide variety of internal support services to Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte U.S. Firms") and its people. Deloitte Services is comprised of Operations, Financial Support Services, Information Technology, Marketing & Communications, Human Resources and more. As with all the businesses within the Deloitte U.S. Entities, a core set of competencies is associated with each of these channels. An overall understanding of quality client service, experience in working on multifunctional teams and across multiple geographies, a strong business acumen and the instinct to think and act globally are essential for advancement within Deloitte Services.

Deloitte Services LP is currently searching for a Marketing Communications Leader who will lead the Pacific Southwest Region Marketing Communications team within Marketing & Business Development (M&BD).

Responsibilities include:

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      Oversee the development of strategies and tactics for pursuits/proposals and other externally focused client deliverables to enhance our brand and create a competitive advantage for the Deloitte U.S. Firms
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      Actively participate in the M&BD leadership team to create and implement strategy governing the direction of the M&BD
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      Work with the M&BD leadership team to ensure M&BD is in alignment with U.S. Firms strategy
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      Collaborate with members of M&BD and U.S. Firms (internal client) leadership to create on-target go-to-market strategies and messages
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      Actively participate in the organization-wide Marketing Communications team and lead national resources in completion of special projects as needed
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      Provide leadership on various task forces and workstreams both within M&BD and across the organization
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      Research professional services marketing trends and competitive intelligence to keep pursuit consultants abreast of the most effective pursuit strategies
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      Understand the internal client regional and industry marketplace realities and ensure team is kept appropriately apprised
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      Ensure the use of The Deloitte Approach in pursuit strategies
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      Facilitate strategy development for all aspects of significant pursuits
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      Personally advise and counsel partners on pursuits
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      Assist partners in effectively leveraging U.S. Firms communication themes and differentiators · Make appropriate use of competitive intelligence and market data
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      Collaborate with organization leadership to qualify business development opportunities
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      Perform debriefs with clients on significant wins and losses and produce a sustainable advantage by taking marketplace insights and competitive knowledge to a higher level
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      Ensure pursuit consultants benefit from competitive intelligence and other key lessons derived from client debriefs
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      Work with engagement team and pursuit consultants to develop creative solutions to tricky competitive problems
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      Coach teams for significant presentations
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      Work closely with designers and writers to brainstorm about presentation materials that will differentiate U.S. Firms
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      Recruit, manage, motivate, and retain a team of highly skilled writing and design professionals
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      Ensure quality and responsiveness of all work done by Marketing Communications professionals
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      Ensure Marketing Communications team members have access to appropriate professional development as needed
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      Assess the needs of Marketing Communications professionals and develop and mentor in keeping with both individual goals and U.S. Firms strategies
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      Resolve any conflicts quickly and fairly
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      Work with writers and designers to ensure brand identity is being used for greatest impact
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      Develop innovative messaging both verbally and visually for key strategic target teams

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      Exceptional project management and people management skills
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      Superlative communication and presentation skills
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      Outstanding ability to work with people at all levels and must be a team player
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      Exceptional ability to deal with senior executives
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      Ability to work in a demanding, competitive environment
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      Must be able to work with grace and efficiency under pressure
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      Experience in professional services environment preferred
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      Ability to interact effectively with individuals at every level of an organization
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      Strong managerial skills, ability to manage upward and to negotiate conflicting demands from senior partners
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      Ability to negotiate sometimes conflicting demands of writers and designers
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      Bachelor's degree required, advanced degree preferred - English or Strategic Communications preferred
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      10 to 15 years of relevant experience