Jobfox - F/T Customer Service Representative

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Job Title: F/T Customer Service Representative

Company Name: E A Berg & Sons Inc

Location: Maywood, NJ

Profession: Account/Customer Support

Job Description:

Candidate must have Microsoft office skills, process manufacturer orders, received EDI, fax, or e-mail and must be entered into Kenray system daily, invoicing, follow-up with vendors and clients daily, provide admin support to management and sales team. Detail oriented team player a must. Hours: Mon - Fri 9:00 am - 5:00 pm.

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Account/Customer Support

This profession covers individuals who are employed as a non-technical customer service representative in either a call center or other corporate environment. It also covers account managers who have assigned clients and (often) direct customer interaction.

Call Center Operations

This profession covers individuals who deal with the day-to-day operational tasks of a call center. Operational areas of a call center include technical set-up, equipment configuration, workflow and workforce management.

Technical Customer Support

This profession covers individuals who are technical customer service representatives who respond to software or computer/electronic hardware customer service requests. These professionals are employed in traditional call center environments. Corporate help desk individuals are covered under Help Desk in Information Technology.

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