Jobfox - CUSTOMER SERVICE

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Job Title: CUSTOMER SERVICE

Company Name: GreyStone Staffing

Location: Carlstadt, NJ

Profession: Account/Customer Support

Job Description:

Order Number: 2511

Job Title: CUSTOMER SERVICE

Detailed Job Description

Customer Service Rep/Culinary Background

Required. Temp-Hire or Direct Hire Customer

Service Rep needed for Gourmet Food Distribution

company located in Carlstadt, NJ.

Customer

Service Specialist will perform phone sales, tech

support, order processing and problem solving.

Must have strong communication skills.

Experience w/ MS Office such as Word/Excel.

REQUIREMENTS: MUST HAVE CULINARY/PASTRY DEGREE

and a min of 2-3 years experience within the last

5 years. No exceptions will be made.

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Account/Customer Support

This profession covers individuals who are employed as a non-technical customer service representative in either a call center or other corporate environment. It also covers account managers who have assigned clients and (often) direct customer interaction.

Call Center Operations

This profession covers individuals who deal with the day-to-day operational tasks of a call center. Operational areas of a call center include technical set-up, equipment configuration, workflow and workforce management.

Technical Customer Support

This profession covers individuals who are technical customer service representatives who respond to software or computer/electronic hardware customer service requests. These professionals are employed in traditional call center environments. Corporate help desk individuals are covered under Help Desk in Information Technology.