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Job Title: Account Executive

Company Name: Broadview Networks
Location: New York, NY
Profession: Account/Customer Support

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Job Description:














Description:  Sell the industry's most innovative solutions

Broadview Networks is the communications provider who pays as much attention to our customers’ satisfaction as we do their service. At Broadview, we are passionate about being counted on by our customers for providing solid communications solutions. Our customers trust us to recommend the best mix of services for their often-complex communications needs.



  • We deliver a broad array of integrated communications solutions – including voice, data, Internet and IP based solutions and premium quality hardware.

  • We deliver service on our own leading-edge integrated network with around-the-clock surveillance, troubleshooting and maintenance at our Network Operations Center.

  • We serve customers with one-call customer service efficiently handled by caring associates using our proprietary OPENnet™ software.

  • We offer highly cost-effective solutions through an experienced team of communications consultants for our small and medium-sized business clients.

  • Account Executives are responsible for cold calling, prospecting, proposal generation and contract negotiations.

    Responsibilities:

    • Meet and exceed monthly revenue quotas.

    • Maintain high activity standards (prospecting, cold calls, number of appointments per week, etc.).

    • Manage prospect funnel accurately and effectively.

    • Accurately forecast and report monthly sales.

    • Identify and qualify prospects by telephone, cold calls, premise visits, and networking.

    • Increase market penetration in assigned territory by securing new customers, winning back former customers, and developing business within existing accounts.

    • Build relationships with clients/prospects, as well as internal departments.


     




 Requirements:  

  • Proven track record of meeting and exceeding quota.

  • Strong prospecting abilities.

  • Aggressive follow up and closing skills.

  • Sales territory and management skills.

  • Demonstrated success in a changing and high-paced environment.

  • Strong presentation skills.

  • Telecommunication Knowledge or CLEC Sales Experience a PLUS



Broadview Networks is an Affirmative Action / Equal Opportunity Employer M/F/H/V

 


 

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This profession covers individuals who are employed as a non-technical customer service representative in either a call center or other corporate environment. It also covers account managers who have assigned clients and (often) direct customer interaction.
This profession covers individuals who deal with the day-to-day operational tasks of a call center. Operational areas of a call center include technical set-up, equipment configuration, workflow and workforce management.
This profession covers individuals who are technical customer service representatives who respond to software or computer/electronic hardware customer service requests. These professionals are employed in traditional call center environments. Corporate help desk individuals are covered under Help Desk in Information Technology.
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