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Job Title: Account Executive

Company Name: Risk Management Solutions
Location: Hackensack, NJ
Profession: Account/Customer Support

Job Description:

Account Executive
Job ID:      09-233     Location:      US-NJ-Hackensack
Posted Date:      4/28/2009     Category:      320 - Client Development - 3210 - Bermuda Market

Job Responsibilities

    * Utilise product, market and industry expertise to identify client needs and potential RMS product solutions
    * Accountable for achievement of commercial sales targets, forecasting and planning
    * Evaluate and provide solutions for clients to better manage their catastrophe business
    * Ensure maximum customer satisfaction with existing RMS products. Orchestrate available internal support resources including professional services, technical support, model management, model developers, etc., to ensure client obtains optimal satisfaction with RMS products
    * Expand relationships within each account by identifying additional potential business opportunities and converting these leads into new business
    * Educate/train various client contacts on the existing and expanding capabilities of RMS products and demonstrate how these capabilities can provide solutions for each client's current business needs
    * Manage the day-to-day relationship with clients and serve as a single point of contact for assigned clients
    * Work closely with other RMS departments, as well as clients, to understand clients' requirements and help clients understand the value of our solutions
    * Identify areas of opportunity for additional consulting and software requirements, where and when appropriate, and communicate that information to the appropriate RMS departments to ensure continued growth of accounts and increased client satisfaction

Job Requirements / Qualifications


    * Strong presentation skills
    * Excellent time management and organisational skills
    * Computer skills: windows-based applications including, but not limited to, spreadsheets, database management and word-processing applications
    * Strong problem-solving skills, including demonstrated experience in providing effective resolutions
    * Function independently with minimal supervision
    * Maintain direct and open communication through active listening, powerful oral and concise written skills with all levels of the organisation, internally and externally
    * Demonstrate initiative in achieving individual, team and organisational goals and objectives
    * Organise work and develop strategies for adapting to a constantly changing workload or when confronted with unforeseen situations
    * Multi-task and manage multiple client relationships at same time
    * Learn new technology in an evolving industry
    * Proactively recognise issues of concern for each client and take appropriate steps to manage the issues


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Select a profession to see top Jobfox jobs in New York.
This profession covers individuals who are employed as a non-technical customer service representative in either a call center or other corporate environment. It also covers account managers who have assigned clients and (often) direct customer interaction.
This profession covers individuals who deal with the day-to-day operational tasks of a call center. Operational areas of a call center include technical set-up, equipment configuration, workflow and workforce management.
This profession covers individuals who are technical customer service representatives who respond to software or computer/electronic hardware customer service requests. These professionals are employed in traditional call center environments. Corporate help desk individuals are covered under Help Desk in Information Technology.
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