Customer Service Associate Supervisor

Manages and staffs the CSA area, supervises and schedules work of CSA’s and performs audit functions. Manage the CSA line to the expected Sales and Service Standards, providing coaching as needed and tracking of referral goals. Participates in the branch opening and closing procedures and is responsible for branch operations in the absence of the Manager and/or Assistant Branch Manager. Performs functions of a CSA on a regularly basis, as staffing and customer traffic require. A high school education and a minimum of five (5) years of banking experience, of which at least three (3) years has been as a Lead Teller or comparable senior level position. A complete knowledge of the supervisory cash function and the capability of researching cash discrepancies is required. Superior verbal and written communications skills are necessary.

Positions available in:
Whitehouse
Lakewood