Description
This position is in the Reverse Mortgage sales organization within the Distributed Retail Sales Group. The senior segment and reverse mortgages are targeted growth opportunities for Bank of America Corporation. The potential market is large (seniors hold over $4 trillion in home equity) and will grow rapidly in the coming years (the number of senior households will grow by 10 million in the next 15 years). Bank of America will grow to become the reverse mortgage industry leader, by providing an unmatched value proposition and best-in-class service.
The Reverse Mortgage Loan Officer will respond to customer inquiries and referrals that are generated through the Loan Officer's contacts, other Bank of America business channels, and bank-sponsored marketing. The Reverse Mortgage Loan Officer continually identifies, develops and maintains a network of business relationships, including professionals, elder care organizations, and personal contacts, as well as other valuable referral sources that serve as a recurring source of referrals for reverse mortgage lending opportunities.
The Reverse Mortgage Loan Officer conducts interviews with prospective borrowers in order to determine customer objectives, serves as a trusted advisor for all potential and existing customers and is always cognizant of senior concerns. The Reverse Mortgage Loan Officer ensures overall exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics, serving senior concerns and complying with all Federal and State compliance policies.
Qualifications
Required Skills:
* Previous real-estate lending experience preferably Reverse Mortgage experience
* Demonstrated success in prospecting, generating leads, closing business and consistently meeting/exceeding production goals. Experience in establishing and maintaining a network of referral sources
* Ability to understand and communicate complex financial terms and calculations
* Must demonstrate the highest of ethical standards in his/her business practices
* Must consider the customer experience as a top priority
* Must have the ability to travel regularly, to meet at the customer's preferred locations
Desired Skills:
* Prior Reverse Mortgage Sales Experience
* Bilingual preferred
Location: US-NJ-Red Bank
Job Family: S-Sales
Language:
Travel: Yes, 20% of the time
Posting Date: Oct 13 2009
Unposting Date: Nov 12 2009
Hours Per Week:40.00
Full / Part-time: Fulltime-Regular
Shift: 1st Shift
Weekly Schedule:Monday - Friday 8:00AM - 5:00PM