Job Title:  Market Development Coordinator
Department:  Business Development/GKAM
Location:  Chelsea Market
Job Code:  MDC
Company Summary:

Headquartered in New York, GfK Custom Research, LLC (www.gfkamerica.com), is part of the GfK Group (www.gfk.com), the world's fifth largest market research company. GfK Custom Research combines the global resources of the GfK Group with the local knowledge of North America's leading research and consulting companies delivered by more than 700 employees in the US and Canada. Beyond our sector-specific experts, specialty practice areas and research centers of excellence, we deliver unmatched knowledge designed to help our clients grow their business.

By offering access to several of the world's largest databases combined with a full-range of ad-hoc research services, GfK Custom Research North America delivers proven, state-of-the-art solutions developed from a 360° view of each client's market. These include GfK Roper Reports®, GfK Starch® Ad Readership Studies, GfK Roper Public Affairs & Media public release surveys and more.


Essential Duties and Responsibilities:

Provide administrative support to C-Level executive by functioning as a central point of contact and handles administrative type functions in order to increase the time an executive has available for executive level responsibilities. Great opportunity for a Coordinator to liaison with C-level executive, respective teams, and an expanding Global organization. 


Support  Global and North America Development teams
Liaison with Global accounts, management, and business units
Manage client deliverables including list updates and distribution of standard deliverables
Manage client teleconferences including set-up, registration, and attendance tracking
Document and information management on portal and Intranet
Meeting planning (onsite and virtual)
Maintain and monitor task list and calendar
Draft, review and revise correspondence, email, reports and multimedia presentations
Manage a wide variety of complex and confidential situations by exercising discretion and independent judgment
Manage a variety of special projects, as necessary
Develop presentations using PowerPoint and Excel
Working with CRM system to produce monthly reports
Manage and maintain:

Budgets, bonuses, overhead costs, travel
Portal for internal team
Account plans – work with various team within the organization to create workshops and plans
Reporting – produce reports to be presented to the Global Board
Team recruitment
Human Resources processes
Appointment letters, incentive plans, appraisal forms and management packets, and payout letters                        
Core Competencies:

Client Focus – Making clients, including internal clients, and their needs a primary focus on one’s actions; developing and sustaining productive customer relationships.
Building Strategic Working Relationships – Developing and using collaborative relationships to facilitate the accomplishment of work goals.
Communication – Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Work Standards – Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self imposing standards of excellence rather than having standards imposed.
Innovation – Generating innovative solutions in work situations; trying different and novel ways to deal with work problems and opportunities.
Technical/Professional Knowledge – Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.

Experience & Skill Responsibilities:

5+ years supporting senior leadership
2+ years supporting C-Level executive preferred
Expert knowledge of Microsoft Office Suite: PowerPoint and Excel
Strong communication skills, both written and oral
Strong time management skills
Global experience a plus
Education:

Undergraduate degree and/or equivalent years of experience